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Kevin Power (Jun 10 2019 at 21:00):Anyone have problems logging into Confluence? It keeps rejecting my password. I was able to follow the change password workflow, and reset it. And I can log into JIRA, but I still can't sign in for Confluence?
Joshua Procious (Jun 10 2019 at 21:01):Hello Kevin, is it giving you a specific error when trying to login or just resets the screen?
Kevin Power (Jun 10 2019 at 21:02):It said wrong password, and then it started asking for password + captcha. Now it just kicks me back to whatever page I was on.
Kevin Power (Jun 10 2019 at 21:03):I can still get into JIRA just fine.
Joshua Procious (Jun 10 2019 at 21:04):If you go to the triple line menu at top left from Jira while logged in and then select Confluence, what happens?
Joshua Procious (Jun 10 2019 at 21:04):
Kevin Power (Jun 10 2019 at 21:05):Jira shows me logged in (I see my pic in upper right). Confluence still shows "Log In"
Joshua Procious (Jun 10 2019 at 21:06):Are you using Chrome as a browser?
Kevin Power (Jun 10 2019 at 21:06):Firefox
Joshua Procious (Jun 10 2019 at 21:06):ok. checking account now. One moment please
Kevin Power (Jun 10 2019 at 21:12):Just to close this out, @Joshua Procious had me delete cookies for 'confluence.hl7.org', and it worked for me.
Last updated: Mar 23 2020 at 00:02 UTC